Get 'em While They're Hot by Tony Zeiss

Get 'em While They're Hot by Tony Zeiss

Author:Tony Zeiss
Language: eng
Format: epub
Tags: ebook
Publisher: Harpercollins Leadership
Published: 2009-08-25T00:00:00+00:00


How did a company transition from a services mix of 90 percent voice and 5 percent data communications to the reverse in just ten years? First, they shifted their thinking about their primary business based on technological changes and market needs. Then they bought and installed major equipment conversions that allowed for better use of line capacity. They then hired key professionals in the data technology fields to retrain existing voice communications employees.

On a smaller scale, every time an organization adopts new software programs or even a new e-mail system, employees must be retrained quickly and efficiently. A nimble, flexible, and comprehensive employee development plan is essential for today’s changing times.



Download



Copyright Disclaimer:
This site does not store any files on its server. We only index and link to content provided by other sites. Please contact the content providers to delete copyright contents if any and email us, we'll remove relevant links or contents immediately.